Privacy Policy

1. Information We Collect

When you purchase or interact with MEGHRO, we collect only the necessary details required to deliver your parcel and communicate transaction progress:

• Contact Information: Full Name, active Bangladeshi phone number, and delivery address.
• Optional Details: Email address (for receiving digital receipts) and special delivery instructions.
• Payment Verification: The bKash sender number used to verify the advance delivery charge.

2. How We Use Your Information

We strictly utilize your data for logistical and customer service purposes:

• Printing courier airway bills and routing deliveries across Bangladesh.
• Dispatching automated SMS notifications and digital invoice emails.
• Verifying bKash advance delivery fee payments to eliminate fake orders.
• Assisting you with size exchanges, customer inquiries, or refunds.

3. Meta (Facebook) Pixel & Analytics

We use the Meta Pixel on our website to measure the effectiveness of our social media advertisements. The Pixel collects anonymous behavioral data such as:

• Pages viewed and products browsed.
• Items added to cart and checkout initiation values.
• Completed purchase totals and currency (BDT).

The Meta Pixel never transmits your personal home address, recipient phone number, or private credentials to third parties. For a detailed list of all cookies and tracking mechanisms we utilize, please review our comprehensive Cookie Policy.

4. Cookies & Local Storage

We employ browser cookies and local storage to preserve your cart contents, remember your sizing preferences, and ensure seamless checkout navigation. You can manage, block, or inspect these settings at any time via our Cookie Policy & Management Guide.

5. Strict No-Spam & No-Resale Policy

We hold a zero-tolerance policy against marketing spam and data brokerages. MEGHRO will never sell, lease, rent, or trade your phone number, email address, or shipping location to any third-party marketing agency or lead aggregator.

6. Data Retention & Security

Order and customer tracking records are stored within secure, encrypted cloud databases adhering to strict Row Level Security (RLS) standards. Order history is accessible only through verified order tracking tokens or authenticated administrative accounts.

7. Contacting Us Regarding Your Data

If you have any questions regarding your data, wish to review past order records, or request deletion of historical records, please contact our privacy compliance desk at:

Email: meghro@gmail.com
Phone: +880 1884-445550